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UX Research
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End-to-End Service Design
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Project Management
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Training and Design Sprint Facilitation
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Digital Transformation
You have shared a deeper, broader, practical and applicable understanding of some key concepts within customer experience helping raise the customer literacy in our organisation.
Your approach to the workshop and partnership co-leading it ensured engaging conversation and innovative feedback, idea generation and follow up.
You inspire me everyday with your resilience and determination.
You have moved quickly to grasp the essnetial issues at play in your project and how you can use your design expertise to help build a new product.
case study
Design a Vaccine Awareness Website
End-to-end design of a vaccine awareness website to support healthcare consumers in making informed vaccination decisions.
#UX Research #Service Design
case study
Establish an Email Design System and Guidelines
Designed a scalable email system and guidelines to help employees create clear, consistent, and effective email experiences for healthcare professionals.
#Data Analysis #Email System Design
Let's have a talk!
Send me an email via ginnyctyang@gmail.com or a message via my LinkedIn